PARTS & SUPPORT

Service

Original NOVUS spare parts, direct support, and clear delivery expectations — so your bike gets back on the road with confidence.

SERVICE CONTACT

Tell us what your NOVUS needs.

Send us a short description and, if possible, a photo of the required part. We’ll respond with availability, timing, and the next step.

DELIVERY TIMES

The right part, without uncertainty.

Tell us what you need and include your NOVUS model or frame number. Our service team will confirm availability and the next steps directly.

Small parts

Covers compact replacement items and common service components.

2 weeks

2 weeks

Large components

Includes major assemblies such as the NOVUS battery.

4 weeks

4 weeks